Terms and conditions for using our platform
Last updated: January 2025
These General Terms and Conditions apply to all contracts between blockworx GmbH (hereinafter "Provider") and the Customer for the use of the event management platform venMan.
Deviating terms of the Customer will not be recognized unless the Provider expressly agrees to their validity in writing.
The Provider provides the Customer with a cloud-based Software-as-a-Service (SaaS) solution for managing events, staff, and finances.
The exact scope of services is determined by the respective service description and selected plan.
Use of the platform requires registration. The Customer is obligated to provide truthful information during registration.
By registering, the Customer submits an offer to conclude a usage agreement. The contract is concluded when the Provider confirms the registration.
The Customer is responsible for keeping their login credentials confidential.
The Provider makes the platform available with an availability of 99.5% on an annual average. Scheduled maintenance work and force majeure are excluded.
The Provider performs regular data backups and ensures the security of customer data according to the state of the art.
The Provider is entitled to further develop and improve the platform as long as the essential functions are maintained.
The Customer undertakes to use the platform only in accordance with applicable laws and these Terms.
The Customer is responsible for all content they store or distribute through the platform.
The Customer will not take any actions that could impair the functionality of the platform.
Prices are based on the price list valid at the time of contract conclusion. All prices are exclusive of statutory VAT.
Payment is made in advance by SEPA direct debit or credit card. The Provider is entitled to block access to the platform in case of payment default.
The Provider may change prices with 6 weeks notice at the end of a billing period.
The contract runs for an indefinite period and can be terminated by either party with 30 days notice at the end of the month.
The right to extraordinary termination for good cause remains unaffected.
After contract termination, customer data will be retained for 30 days for data export and then deleted.
The Provider is liable without limitation for damages resulting from injury to life, body, or health, as well as for intent and gross negligence.
In cases of slight negligence, the Provider is only liable for breach of material contractual obligations and limited in amount to the typical, foreseeable damage.
Liability under the Product Liability Act remains unaffected.
The processing of personal data is carried out in accordance with our Privacy Policy and applicable data protection laws, in particular the GDPR.
The laws of the Federal Republic of Germany apply, excluding the UN Convention on Contracts for the International Sale of Goods.
The place of jurisdiction for all disputes arising from this contract is, to the extent legally permissible, the Provider's place of business.
Should individual provisions of these Terms be invalid, the validity of the remaining provisions remains unaffected.